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Technical Support Engineer

Troubleshoot and resolve technical issues for enterprise clients.

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Team
Customer Support
Location
Delhi NCR
Arrangement
On-site
Type
Full-time
Level
Mid
Experience
2+ years
01

The role

Diagnose and resolve technical issues for enterprise clients across our software, ERP, and hardware products, escalating to engineering when needed.

02

Requirements

  • Two or more years in technical support or a related engineering role
  • Comfortable reading logs, APIs, or system configs to diagnose issues
  • Clear communication with non-technical client stakeholders
03

Nice to have

  • SQL or scripting skills
  • ERP or SaaS support experience
Hiring
What happens next
01
We read it

A person reads every application. No keyword filter.

02
Reply

Within 5 working days if there is a fit.

03
Conversation

90 minutes with the people you would work with.

04
Paid trial

A real, scoped problem. Paid at contract rate.

Application

Send your work.
Skip the theatre.

Resume, a short note, and anything that shows how you think. Specifics beat adjectives.

  • Show something you built, not something you managed.
  • Scale, constraints, and trade-offs land better than adjectives.
  • A short note reads better than a long one.
[email protected]
Closes 7 December 2026 · Technical Support Engineer
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